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Summary: E-Service: Review and Analysis of Zemke and Connellan’s Book PDF




by Businessnews Publishing : Summary: E-Service: Review and Analysis of Zemke and Connellan’s Book

ISBN : #2511044463 | Date : 2016-09-14

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PDF-7ea68 | The must-read summary of Ron Zemke and Tom Connellan’s book: “E-Service: 24 Ways to Keep Your Customers – When the Competition is Just a Click Away”.This complete summary of the ideas from Ron Zemke and Tom Connellan’s book “E-Service” shows how the key to success doesn’t lie in attracting visitors, but in creating highly satisfied customers who will do business with you again and again. According… Summary: E-Service: Review and Analysis of Zemke and Connellan’s Book


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